This statement applies to content published on the domain: ‘https://travel-europe.europa.eu’
This website is managed by the Directorate-General for Migration and Home Affairs, European Commission. It is designed to be used by as many people as possible, including persons with disabilities.
You should be able to:
- zoom up to 200% without problems
- navigate most of the website using just a keyboard
- navigate most of the website using a modern screen reader and speech recognition software (on your computer or phone)
This website is designed to comply with the technical standard for websites and mobile apps, EN 301 549 v.3.2.1. This closely follows level ‘AA’ of the Web Content Accessibility Guidelines (WCAG) version 2.1.
Compliance status
This website is partially compliant with technical standard EN 301 549 v.3.2.1 and the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA. See ‘Non-accessible content’ for more details.
The website was last tested on 30 October 2023.
Preparation of this statement
This statement was prepared on 31 October 2023.
The statement is based on a review of a representative sample of web pages by an IAAP-qualified accessibility expert, using a combination of manual and automated testing.
Feedback
We welcome your feedback on the accessibility of the website. Please let us know if you encounter accessibility barriers:
- Phone: 00 800 6 7 8 9 10 11
- Contact form: Write to us (please refrain from providing sensitive information in the email, e.g. any information that would reveal personal financial information, information related to your health, or any other sensitive topic).
We try to respond to feedback within 15 business days from the date of receipt of the enquiry by the responsible Commission department.
Compatibility with browsers and assistive technology
This website is designed to be compatible with the following most used assistive technologies:
- the latest version of Google Chrome and Apple Safari browsers;
- in combination with the latest versions of JAWS, NVDA, VoiceOver and TalkBack.
Technical specifications
The accessibility of the website relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer:
- HTML
- WAI-ARIA
- CSS
- JavaScript
Non-accessible content
Despite our best efforts to ensure the accessibility of the 'New requirements to travel to Europe' website, we are aware of some limitations, which we are working to fix. Below is a description of known limitations and potential solutions. Please contact us if you encounter an issue not listed below.
Known limitations for the 'New requirements to travel to Europe' website:
- Feedback form: In the feedback form, the link to Europe Direct opens a new window (or tab) without warning. We plan to fix this by end of March 2025.
- Heading Hierarchy: Some pages do not present content in an hierarchical heading organization. We plan to fix this in the course of 2025.
- External links open without warning: Some links open a new window (or tab) without warning. We plan to fix this by end of March 2025.
- Links: When a download link refers to another web page, it opens a new window or tab. We plan to fix this by end of March 2025.